At Onyx Monarch LLC, we and our partners respect your privacy and are committed to protecting the personal information you share with us.
Website & inquiries
When you contact us or fill out a form on this website, we collect the information you choose to provide, such as your name, email address, phone number, company and project details. We use it only to respond to your inquiry, provide the services you request, and manage our business relationship with you.
Payments are processed by Stripe. We never see or store your full card details; Stripe's handling of your payment information is governed by its own privacy policy. Our website is hosted on Google Firebase, and form submissions are stored in access-controlled Google Cloud systems.
We do not sell your personal information, and we do not use advertising or tracking cookies on this website.
To understand how the site is used, we count page visits ourselves, without cookies or third-party analytics services. For each visit we record the page viewed, the referring website, your device type, browser, operating system and the time zone set on your device, and add them to anonymous daily totals. To avoid counting the same visitor twice in a day, we briefly combine your IP address and browser information with a random value that changes every day and keep only the resulting scrambled code. That code is deleted within two days, and your IP address is never stored.
SMS Privacy Policy
This section outlines how we collect, use, and safeguard your data specifically regarding our SMS notification services.
1. Information We Collect
When you opt-in to our SMS service, we collect your mobile phone number and any other information you provide during the signup process (such as your name). We also collect data regarding your interaction with our messages (e.g., whether a message was delivered, and if you clicked any links).
2. How We Use Your Information
Your mobile information is used strictly to provide the daily notification service you subscribed to. This includes:
- Sending your requested daily content.
- Sending service-related alerts (billing, account updates).
- Responding to your "HELP" or support inquiries.
3. No Third-Party Sharing (Carrier Compliance Clause)
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Note: We may share your data with our SMS gateway provider (such as Twilio) solely for the purpose of delivering our messages to you. These providers are contractually obligated to keep your information secure.
4. Data Security
We implement industry-standard security measures, including encryption and restricted access controls, to protect your mobile number from unauthorized access or disclosure.
5. Your Rights & Opt-Out
You have the right to access, update, or delete your mobile information from our records.
To Opt-Out: You can withdraw your consent at any time by texting STOP to +1 (833) 569-1697.
Data Deletion: To have your information completely removed from our database, please contact us at info@onyxmonarch.com.
6. Changes to this Policy
We may update this policy periodically to reflect changes in carrier requirements or privacy laws. We will notify you of any significant changes via text or by updating the date at the top of this page.